Privacy Policy

Last Updated: 20.07.2025

Symphony Softtech Ltd (“we,” “us,” “our”) is committed to protecting your privacy. This policy describes how we collect, use, share, and protect information when you visit https://symphonysoftt.com (“Site”) or use our services.

1. Information We Collect

a. Information You Provide

  • Contact & identity details when you fill out forms or contact us — e.g., name, email, phone number, company name.
  • Messages & attachments you send via our contact forms.

b. Automatically Collected Data

  • Log data such as IP address, browser type, device type, usage patterns, referrer URLs.
  • Cookies and similar technologies used for analytics, site functionality, and performance evaluation.

2. How We Use Your Information

  • To respond to your requests and communicate regarding our services.
  • To improve and personalize your experience on our Site.
  • To provide technical support and operate our Site effectively.
  • To monitor and analyze usage to enhance services and security.

3. Sharing Your Information

We may share your data with:

  • Service providers who help with hosting, analytics, customer support, etc., and are bound by confidentiality agreements.
  • Legal or regulatory authorities when required by law or to protect our legal rights.
  • Business transfers, e.g., if we merge or are acquired (your data will be included in such transactions).

4. Cookies & Tracking Technologies

  • We use cookies to enhance user experience, such as remembering user preferences and enabling interactive features.
  • You can opt out or delete cookies via your browser settings; please note this may limit Site functionality.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined above.
  • Comply with legal obligations, settle disputes, and enforce agreements.

6. Security

We implement reasonable technical and organizational measures to protect your data (e.g., encryption, access controls). However, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or limit processing.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at the information below.

8. Third-Party Links and Services

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies directly.

9. Changes to This Policy

We may update this policy periodically. We’ll post changes on this page and update the effective date. Continued use of our Site constitutes acceptance of the revised policy.

📬 Contact Us

If you have any questions, requests, or concerns about your privacy or this policy, please contact:

  • Tridhara Tower (2nd Floor) 67
    West Panthapath, Lake Circus
    Kalabagan, Dhaka-1205, Bangladesh
  • 📧 info@symphonysoftt.com
  • 📞 +88 01872650660-69